Fairness, Trust, and Security in Online Dispute Resolution – ADR Toolbox

Check out this new update. Noam Ebner, Assistant Professor and Online Program Chair for the Werner Institute at Creighton University School of Law, and Professor John Zeleznikow of Victoria University have published “ Fairness, Trust, and Security in Online Dispute Resolution,” Hamline Journal of Public Law and … 


Original Post: 




Its Not About The Nail

Here’s a good video on Active Listening. In Mediation or Conflict Resolution in general, its good for parties to listen to each other. However, its not just listening that is important but active listening or empathizing with the speaker helps to facilitate the resolution of the conflict at hand.